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Refund Policy

Return Policy

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Effective Date: January 2026

Thank you for shopping with Styron Photo. We take pride in the quality of our apparel and prints. If something isn’t right with your order, we’ll do our best to make it right.

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1) Returns & Eligibility

We accept returns on eligible items within 30 days of delivery.

To qualify for a return, the item must be:

  • Unused, unworn, and unwashed

  • In original condition

  • Returned with original packaging and tags (if applicable)

  • Accompanied by your order number or proof of purchase
     

2) Prints & Artwork — Final Sale Terms

Because many prints are produced in limited quantities or made-to-order, the following are final sale and not eligible for return or exchange:

  • All art prints and photography prints

  • Limited edition prints

  • Custom or made-to-order items

  • Framed prints

  • Digital downloads (if offered)

  • Gift cards

  • Items marked Final Sale

Exception: If your print arrives damaged or we sent the wrong item, we will replace it or issue a refund (see Section 4).

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3) Apparel Exchanges

We currently do not offer direct exchanges.

If you need a different size or color, please:

  1. Request a return (if eligible), and

  2. Place a new order for the correct item.
     

4) Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can resolve it quickly.

Please include:

  • Your order number

  • Clear photos of the item

  • Photos of the packaging and shipping box (if damaged)

If approved, we will provide a replacement or refund, depending on the item and availability.

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5) Return Shipping
  • Customers are responsible for return shipping costs unless the item arrived damaged or we made an error.

  • Original shipping charges are non-refundable.

  • We recommend using a tracked shipping method, as we are not responsible for lost return packages.
     

6) Refunds

Once we receive and inspect your return, we’ll notify you of approval.

If approved:

  • Refunds will be issued to the original payment method within 5–10 business days

  • Your bank or payment provider may take additional time to post the refund
     

7) How to Start a Return

To start a return request, contact us at:

Email: brad@styronphoto.com
Include: Order Number + Reason for Return

If your return is approved, we will send return instructions.

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Brad Head Shot.jpg

With over 20 years of experience behind the camera, my passion for photography has always been shaped by the ocean and the natural world. I grew up surfing the Outer Banks of North Carolina, where early mornings in the water taught me to see beauty in light, movement, and mood.

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In 2019, I moved to Hawai‘i and dedicated myself to building Styron Photo & Video in one of the most competitive visual markets in the world. It took focus, resilience, and a relentless pursuit of quality to earn trust and establish a strong client base of real-estate professionals, lifestyle brands, and creative collaborators.

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My work has been recognized in Hawai‘i Magazine’s prestigious annual photo competitions. I was honored with the Grand Prize in the 2024 Annual Photo Contest, selected by editors and art directors for excellence in imagery, and continue to stand out as a finalist in the 2025 competition. 

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Today, I bring an ocean-inspired perspective and technical precision to every project — creating photography and video that build confidence, tell authentic stories, and make a memorable first impression.

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© 2026 by Styron Photo & Video

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